Timfactor serial/shield

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    • February 18, 2008 at 2:40 pm #105360
      Trazan
      Member

      From what serial up is the shield installed? I just received a brand new Timefactor from Sweetwater with serial# 368…

    • February 18, 2008 at 4:55 pm #116975
      drooney
      Member

      Hi Trazan,

      Our records indicate that serial number TF-00368 show that it was shipped with the shield installed from production. If you are experiencing any technical issues with the unit, please email support@eventide.com with details of your issue, and we?ll assist you promptly.

      Best of luck!

      D. Rooney
      Audio Support Technician
      Eventide Inc.
      support@eventide.com

    • February 18, 2008 at 5:43 pm #116976
      Trazan
      Member

       That's good to hear! No, I haven't even tried it out yet, it's just that the # seemed like a quite low one so I wanted to check before I unpacked everything. Thanks Yes

    • February 18, 2008 at 9:48 pm #127988
      teddybutter
      Participant

      what is a shield?
      do I have one on my TF-00163?

      Teddy

    • February 20, 2008 at 6:03 pm #128006
      drooney
      Member

      Hi Teddybutter,

      The shielding is added to the input circuitry to protect it from outside noise. However it was determined that when certain guitars with very high impedance pickups are connected directly to TimeFactor?s input, the input circuit becomes sensitive to stray noise. This noise does not occur with all guitars nor when the TimeFactor is preceded by another pedal or connected in the amp?s effects loop

      Our records show that your TimeFactor does not have the shield installed, but it may not need it depending on the additional equipment you employ in your rig. If you find that you do experience any erroneous noise, feel free to contact us in the support department for further assistance.

      D. Rooney
      Audio Support Technician
      Eventide Inc.
      support@eventide.com

    • March 16, 2009 at 12:35 pm #129503
      Hansel
      Member

      My Tf does have a hissing noise going through the FX loop and in front of the amp. It sounds like a shielding problem but It just might be my power source I am using the eventide power supply into a Monster Noise Suppressing Power Strip So I am not sure if it could really be the problem.

      Can you tell me if Mine has the Shielding update? I emailed Support but have not gotten a response in 3 days.
      Serial # : 03510

    • March 16, 2009 at 1:37 pm #129504
      drooney
      Member

      Hi Hansel,

      Please note that our Support Department is closed on Saturdays and Sundays. It is possible that the power strip you are using could be the culprit, however if you are connecting in the TimeFactor in front of your amp and within the FX loop of the amp (and your amps loop isn't buffered), the TimeFactor is acting like a buffer that is allowing high frequencies to be present that are lost when not using a buffer. Alot of amps have FX loops that are buffered but oftentimes vintage or boutique amps will not, so to combat the problem you are experiencing placing a buffered pedal before the TimeFactor will alleviate what you are experiencing. You may also select DSP Bypass mode as another alternative.

      Your TimeFactor's serial number has the shield including from the factory.

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