Transfer algorithms to H9

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    • #115497
      hjavpt
      Participant

      Hello all, I have the Timefactor and Space pedals.I would like to make a questions to people already familiarized with this pedals: So if I have the pedals I’m owner of algorythms in them and if so can I transfer them to an H9(the one that comes with 9 algos)? 

      I would appreciate some answers. Thanks

    • #152672
      bohan
      Moderator
      Eventide Staff
      hjavpt wrote:

      Hello all, I have the Timefactor and Space pedals.I would like to make a questions to people already familiarized with this pedals: So if I have the pedals I'm owner of algorythms in them and if so can I transfer them to an H9(the one that comes with 9 algos)? 

      Unfortunitely, you cannot transfer algrotihms from TF and SP to H9. However, if you have an H9 Max, you may get another H9 Core and share algorithms between 2 or more H9s.

    • #152674
      hjavpt
      Participant

      Ok thanks for your reply. So transferable algorithms are only the ones connected to an H9 pedal and not the factor pedals? So I made 2 mistakes in a row 🙁 and I will explain now:

      I recently sold 2 of my beloved Factor pedals Pitchfactor and Modfactor to free some space in my huge board and trade for 1 or maybe 2 H9 pedals and I forgot i had 2 coupons with 2 free algorithms in each of the pedals to use in H9 pedal which it is on his way from store. This 2 pedals i sold are still registered in my account. In fact not only this two pedals are resgistered but a Timefactor and a space that I still use and love. This was my fault ok but I tought Eventide could fix this for me transfering the coupons to another pedal I still own like Timefactor or Space. So I’m basically wasting 80€ because i didnt know I had to have all the pedals connected when transfering the coupons, I tought the registration of the pedal was enough to use the coupons.

      My second mistake was that I just bought the H9 Harmonizer with 9 algorithms in it thinking I could use 8 coupons from all my factor pedlas + 1 from the new H9 and now I can only use 5. So I should have bought the H9 Max.

      Well all of this is a bit sad but I know it was my fault because I can’t understand very very well english language and I have misunderstood the rules but I tought Eventide could fix this for me. I still have Phisically 2 pedals + H9 on its way that I will never sell so the coupons could be transfered to this pedals and cancel the coupons on the pedals I sold.

      Well I’m devastated crying.

    • #152684
      bohan
      Moderator
      Eventide Staff
      hjavpt wrote:

      Ok thanks for your reply. So transferable algorithms are only the ones connected to an H9 pedal and not the factor pedals? So I made 2 mistakes in a row 🙁 and I will explain now:

      I recently sold 2 of my beloved Factor pedals Pitchfactor and Modfactor to free some space in my huge board and trade for 1 or maybe 2 H9 pedals and I forgot i had 2 coupons with 2 free algorithms in each of the pedals to use in H9 pedal which it is on his way from store. This 2 pedals i sold are still registered in my account. In fact not only this two pedals are resgistered but a Timefactor and a space that I still use and love. This was my fault ok but I tought Eventide could fix this for me transfering the coupons to another pedal I still own like Timefactor or Space. So I'm basically wasting 80€ because i didnt know I had to have all the pedals connected when transfering the coupons, I tought the registration of the pedal was enough to use the coupons.

      My second mistake was that I just bought the H9 Harmonizer with 9 algorithms in it thinking I could use 8 coupons from all my factor pedlas + 1 from the new H9 and now I can only use 5. So I should have bought the H9 Max.

      Well all of this is a bit sad but I know it was my fault because I can't understand very very well english language and I have misunderstood the rules but I tought Eventide could fix this for me. I still have Phisically 2 pedals + H9 on its way that I will never sell so the coupons could be transfered to this pedals and cancel the coupons on the pedals I sold.

      Please email support@eventide.com. They can help you deregister the pedals that you have sold to other people. If you are going to buy 2 H9s, it would be best you buy an H9 Max and an H9 Core so you can use all algorithms on 2 H9s.

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