troubles with pitchfactor

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    • #113536
      boaz bentur

      hello there 

      my pitchfactor ( 6 years old ) suddenly got stuck on “update” mode in the middle of my show ( without updating it ) and nothing works or responds since then. i tried to connect to the computer and also nothing happens. i tried to reset the pedal and it doesn’t work as well. 

      what else can i do ??? the knobs and switches doesn’t work, also the computer doesn’t recognize the pedal, and the reset or factory mode also doesn’t works. 

    • #143680
      Eventide Staff

      Sorry – it sounds like it is broken and will have to come to be fixed.

      If the computer does not see it over USB it means it's probably completely dead.


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