to turn up the volume/output level on a preset, i turn on the output level button but the fader wont move up or down.
I don't understand what you mean by"i turn on the output level button". There isn't an output level button to turn on. There's only a white fader on the far right side of the algorithm control interface.
ok. forget about th switch aspect. I had thought that the switch below the words "output leve" had to be on to move the output fader…i guess i'm not sure sure what those switches left and right of the screen are for…
but anyway, the output level doesn't move on my ipad…but its fine on the macbook pro app