Ultratap help needed please!

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  • This topic has 3 replies, 2 voices, and was last updated 1 year ago by joecozzi
    Eventide Staff
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    • #172342
      newbluesunderground
      Participant

      Are there any Ultratap experts out there?

      I am now on day 17 trying to figure out how to a so save my settings with this pedal.

      I have reached out to Eventide and it has just created more questions than answers and I still can’t use the pedal.

      If someone could please help it would be sincerely appreciated.

      So far I have encountered the following issues…..

      1) Do I have to have a midi pedal to create and save presets with the pedal?

      Nothing I have tried works despite watching the suggested videos and downloading the suggested device manager.

      2) I downloaded the EDM but it has no visual banks or presets like the EDM in the (rose) Eventide suggested videos?

      3) It says to save to the suggested Eventide folder on my computer but the folder doesn’t exist anywhere on my computer.

      Seriously I am at the end of my rope, incredibly frustrated.

       

      I love the sound of the pedal.

      I use the Timefactor and the Ultratap plug with no issues at all.

      Someone pjease what am I missing?

       

      sincere thanks in advance!

       

       

    • #172343
      joecozzi
      Moderator
      Eventide Staff

      Hi newbluesunderground,

      Sorry you’re facing difficulty. To answer your question directly,

      1) Do I have to have a midi pedal to create and save presets with the pedal?

      No, you don’t need any MIDI controllers for this.

      2) I downloaded the EDM but it has no visual banks or presets like the EDM in the (rose) Eventide suggested videos?

      EDM for UltraTap works way better. You should see the complete preset list on the right hand side. Are you not able to see it?

      3) It says to save to the suggested Eventide folder on my computer but the folder doesn’t exist anywhere on my computer.

      What folder are you referring to? When saving presets on EDM, they automatically get saved to the position you’re working with.

      I think the easiest way to troubleshoot what’s going on is filming a video of yourself going through the process. This way, we’ll get a clear view of what may be going wrong in the process.

    • #172344
      newbluesunderground
      Participant

      Sincere thanks for getting back to me.

      I had trouble uploading the video but found this in the meantime which answered all of my questions.

      https://www.google.com/search?q=eventide+ultratap+instructional+videos&ie=UTF-8&oe=UTF-8&hl=en-us&client=safari#fpstate=ive&vld=cid:739832f9,vid:U9t4QnkgjMM,st:3298

      This is much better than the rose video I was directed to.

      Thanks again for your quick response, much appreciated.

    • #172345
      joecozzi
      Moderator
      Eventide Staff

      Glad you found that video useful. There’s a part 2 as well.

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