I just bought a Time Factor (2nd one) but the seller didn’t un-register it before shipping it to me. With it being registered to him I can’t connect with it thru the H9 Editor. How would I go about unregistering it from the previous owner?
Please take a photo of the serial number sticker on the bottom of your TimeFactor with your phone or whatnot; it should look something like TF-12345. And email it to firstname.lastname@example.org and let us know that you'd like the unit unregistered.