Update

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    • #107262

      Hi, I received my Pitch Factor today and followed all the instructions to update…I registered my product installed the update utility and when I press update, I get versions: 2.2.1[1] and 2.3.0[2] Then: I choose to download the update 2.3.0[2] I'm asked to enter my user name and password and I get the following message: "can only use letters or numbers in user name and password" please try again or contact…" my user name is run duke and my password uses only letters and no spaces. Thanks for helping. Using Win 7 on a well working computer.

    • #120743
      nickrose
      Moderator
      Eventide Staff

        Hi Run

        I would guess that it does not like the space in your user name – try and change it.

      • #159068
        rodjoju
        Participant

          the app icon is no longer available in my eventide h9 app.??? Not sure if it was removed for a purpose.??? Need help

           

          Thanks

          • #159069
            bohan
            Moderator
            Eventide Staff

              What app icon?

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