Home Forums Products Stompboxes Update

  • This topic has 3 replies, 2 voices, and was last updated 1 year, 7 months ago by bohan
    Eventide Staff
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    • #107262
      Run Duke

      Hi, I received my Pitch Factor today and followed all the instructions to update…I registered my product installed the update utility and when I press update, I get versions: 2.2.1[1] and 2.3.0[2] Then: I choose to download the update 2.3.0[2] I'm asked to enter my user name and password and I get the following message: "can only use letters or numbers in user name and password" please try again or contact…" my user name is run duke and my password uses only letters and no spaces. Thanks for helping. Using Win 7 on a well working computer.

    • #120743
      Eventide Staff

      Hi Run

      I would guess that it does not like the space in your user name – try and change it.

    • #159068

      the app icon is no longer available in my eventide h9 app.??? Not sure if it was removed for a purpose.??? Need help



      • #159069
        Eventide Staff

        What app icon?

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