Update

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  • This topic has 3 replies, 2 voices, and was last updated 3 years ago by bohan
    Eventide Staff
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    • #107262
      Run Duke
      Member

      Hi, I received my Pitch Factor today and followed all the instructions to update…I registered my product installed the update utility and when I press update, I get versions: 2.2.1[1] and 2.3.0[2] Then: I choose to download the update 2.3.0[2] I'm asked to enter my user name and password and I get the following message: "can only use letters or numbers in user name and password" please try again or contact…" my user name is run duke and my password uses only letters and no spaces. Thanks for helping. Using Win 7 on a well working computer.

    • #120743
      nickrose
      Moderator
      Eventide Staff

      Hi Run

      I would guess that it does not like the space in your user name – try and change it.

    • #159068
      rodjoju
      Participant

      the app icon is no longer available in my eventide h9 app.??? Not sure if it was removed for a purpose.??? Need help

       

      Thanks

      • #159069
        bohan
        Moderator
        Eventide Staff

        What app icon?

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