Update crash on H9

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    • #111640

      Hello Ladies and Gentlemen,

      You will excuse me for the reccurent question and my broken english ; I am in trouble trying to update  my H9Core from 4.5 to 4.8. and I can not save to my pedal the preset list  I have prepared on the H9Control on my PC.

      I keep on getting the message : Communication Error [sm_exceeded_maximum_attempts]

      Do I really have to borrow the Mac/Ipad of my keyboard Player, he is going to make fun of me !

      Thank you.

    • #125983

      What happens when you try to update from 4.5 to 4.8 and it fails? What error do you see?  Is it also a "Communication Error [sm_exceeded_maximum_attempts]"?

      It would be best to send an email to support@eventide.com describing the problem.  We can send you other tools you can use by email if we have your email address.

    • #125984

      Me too

      see post anyone want an H9

      has taken a while but now with 4.8 I can't communicate with Bluetooth from unit to H9

    • #125986

      Email sent…Idea

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