Where are 2 my free Algorithms?

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    • #114936
      Mr m
      Member

      When I first connected my Pitchfactor to H9 Control for the first time about 2 months ago, H9 Control had a pop up saying I had 2 free Algorithms. This was a deciding factor in me purchasing a used H9 Core, I’ve now connected my Core and I don’t see anywhere that I can use the credits H9 Control said I had for the 2 free algorithms.

      Thanks! 

    • #150060
      gkellum
      Member

      You need to have the PitchFactor connected to H9 Control at the same time as your Core.  Then, you should see and be able to use those coupons.

    • #150061
      Mr m
      Member

      Thanks! I see them now. So….Last Question, it says all the Pitchfactor algroithm’s are “purchased”.

      How do i get [a couple of] them on to my H9?

    • #150062
      gkellum
      Member

      All of your PitchFactor algorithms will appear as purchased if the PitchFactor is the selected device.  If you select the H9, they won't appear as purchased.  You can change the active device by clicking on it in the sidebar or clicking on its serial number at the top of the window.

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