Write/Erase Loop H9 will not function

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    • #114405
      mkatilius
      Participant

        Hello,

         

        I was having bluetooth pairing issues with my H9/Control on my mac (im running Sierra) so i tried to re-install my H9’s firmware through the H9 control software via midi connection. I forgot I updated this way once before and it bricked my H9 in this way where it displays Update then Write…/Erase… in an endless loop. Well, it happened again.

         

        The first time this happened i read the forums and saw that I can reinstall the update with the old direct updater and that time it worked. 

         

        I tried this again and the direct updater software will not even recognize myH9 at all and yes, I am starting it in Update mode by holding the hot knob at power up, but it immediately goes into the write/erase loop after Update displays for a couple seconds.

         

        Please send me a software patch I can run to get use of this thing because as of now it is bricked again and I cannot get it reset to factory or anything.

         

        I have sent this same message in via a support ticket request.

         

        Thanks!

         

      • #147409
        nickrose
        Moderator
        Eventide Staff

          I'm puzzled that it does this, because entering update mode should clear the failed update. Sorry.

          There's nothing we can send you – support@eventide.com

           

        • #152680

          Hello

          how to erase the last loop without erasing previous loops?

          Does there exist an undo function ?

          Thanks

        • #156194
          guestantoine
          Participant

            Hello,

            Same problem here.

            Is there any way to solve that issue?

            Thx

             

          • #152683
            bohan
            Moderator
            Eventide Staff
              leducd71 wrote:
              Hello how to erase the last loop without erasing previous loops? Does there exist an undo function?

              Unfortunately, there is not an undo function for the Looper algorithm.

            • #156195
              nickrose
              Moderator
              Eventide Staff
                guestantoine wrote:

                Same problem here.

                Is there any way to solve that issue?

                Hi – unfortunately, this thread describes two different problems, one with the updater, the other with the looper.

                To which do you refer ?

                 

              • #156196
                guestantoine
                Participant
                  nickrose wrote:

                  guestantoine wrote:

                  Same problem here.

                  Is there any way to solve that issue?

                  Hi – unfortunately, this thread describes two different problems, one with the updater, the other with the looper.

                  To which do you refer ?

                   

                  I was stuck with the updater problem but problem solved now. I didn’t wait enough time before writing my previous message. I relaunched the H9 and let run the erase and write message for a bit. After 5minutes the update was done. It’s working perfectly now. My bad.

                   

                  Thx

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