H8000FW “host timeout” Error

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    • May 23, 2010 at 3:45 pm #107099
      MicrokevH8000
      Participant

        My H8000 FW keeps popping up a message on the display:

        ERROR – Suggest Power-Down

        host timeout 

        (Any Key to Continue)

        I usually have to cycle the power to get it back and running, and then it comes back after 5-10 minutes. 

        Similarly, the audio starts to become really distorted after a few minutes of use. Resetting the power seems to get it  back to normal. A few minutes later the same problem swings in. 

      • May 24, 2010 at 3:16 pm #120437
        nickrose
        Moderator
        Eventide Staff

          This message means that one of the dsps is overloaded. It can have a number of different causes.

          It would be helpful to know whether it happens with particular presets.  It can (rarely) be caused by a hardware fault on one of the dsps, so it
          would be helpful to know the loaded presets in both dsps.

          An unstable clock from an external sample rate sources can also cause this problem, so we would need to know what if ny external sources you are using. Does the problem occur when using an internal source ?

          So, information, information …

        • May 25, 2010 at 1:51 pm #120445
          MicrokevH8000
          Participant

            Your response helped a lot. 

            I checked the Dice driver, and it had reset my clock source to Internal. Once I re-set it to Word Clock, everything went back to normal (clock source is a MOTU 828). It must have been something where the Dice driver reverted to default when the H8000 was shut down. 

            Thanks for your help!

          • March 23, 2011 at 2:14 pm #121780
            Sharkus

              I just started getting the same error last night.

              I was running ADAT 44.1

              DSP A – Vocal Shimmer

              DSP B – Robot voice

              as soon as I loaded Robot voice it started and I can't even change anything, as soon as it boots it goes right to.

              ERROR – Suggest Power-Down

              host timeout 

              (Any Key to Continue)

            • March 23, 2011 at 3:00 pm #133006
              nickrose
              Moderator
              Eventide Staff

                This error can be caused by a bad preset. If this is the case, reboot the unit holding down the PROGRAM key at the second startup screen to load a harmless preset.

                If this happens on internal sync and you are running the latest version (5.5) it will be a bug and we'd be grateful if you would tell us.

                If it only happens on external sync (e.g. ADAT), it could be a bad source. Look at the sample rate indicator on the SETUP/clocks screen to see if it is stable.

              • March 24, 2011 at 1:30 am #133015
                Sharkus

                  That got it working. Thank you. It was Vocal Shimmer on A and Robot Voice on B. Not sure what version I'm running, how do I check that.

                • March 24, 2011 at 3:04 pm #133017
                  nickrose
                  Moderator
                  Eventide Staff

                    Sharkus:

                    That got it working. Thank you. It was Vocal Shimmer on A and Robot Voice on B. Not sure what version I'm running, how do I check that.

                    SETUP/service/information (UM p.151)

                  • May 20, 2011 at 8:54 pm #133443
                    entrainer

                      I got this error 3 times in a row.

                      I also have the "Robot Voice" loaded…

                      v 5.5  

                      Was working @ 48, which I never do, but

                      I was demoing a plugin that was limited for

                      the trial.

                      I'll follow some of the suggestions listed here

                      and in the archives.  

                      I just found it a strange coincidence that "Robot Voice" was

                      mentioned here as well… with the thousands of presets possible.

                    • May 12, 2016 at 3:35 am #143354
                      shaunp1982

                        Hi Nick;

                        Just as an FYI – ‘Robot Voice’ seems to be causing the same problem with my unit as well…

                        Shaun

                      • May 16, 2016 at 8:21 pm #143370
                        nickrose
                        Moderator
                        Eventide Staff

                          Needless to say, it works fine for me. If you can come up with a repeatable sequence ….

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