Preset version is later than software version: warning

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    • March 28, 2014 at 5:38 pm #111488
      J20056
      Participant

        I upgraded my H7600 to latest firmware 5.59. I was mostly intersted in the ModFactor new presets. As I try to save preset 9115 on my Memory Card so I can call via MIDI, I get this message:

        "Preset version is later than software version. Software update needed." Choices are ignore or cancel.

        What does this mean and what am I suposed to do?

      • March 28, 2014 at 9:32 pm #125619
        nickrose
        Moderator
        Eventide Staff

          It means that some or all of the preset was built with more recent software than that supplied with it. It is probably a mistake.

          We'll look into it

        • March 29, 2014 at 11:12 pm #125625
          J20056
          Participant

            Thanks and please let me know as soon as possible. I'm in trouble now because any time I change a preset via MIDI, I need to confirm manually on the H7600 and choose "ignore". But bottom line is that I basically lost the ability to change patches while playing. 

          • April 4, 2014 at 12:45 am #136407
            J20056
            Participant

              Any luck? If not I need to revert to the prior firmware and software. This is not a good situation for the moment, lost ability to switch hands free

            • April 7, 2014 at 5:57 pm #136431
              nickrose
              Moderator
              Eventide Staff

                Sorry to be slow getting back to you. I assume that you mean 5.5B1 – I can't find a 5.59.

                I also have to apologize for the fact that I cannot duplicate your problem  it seems fine to me. It would be helpful if you could ive me more information so I could see what you are seeing.

                What I did was:

                1) Install update

                2) Power up, initializing unit as suggested.

                3) Load preset 9115

                4) Save it to a CF card.

                5) Load it from the card.

                no problem.

              • April 18, 2014 at 5:25 pm #136490
                J20056
                Participant

                  I am indeed on 5.51B1. I fixed it. I was using preset 4314 (Italo's Chamber) that had been copied on my Flash memory card and assigned in a Usergroup so I can recall via MIDI PC. I could load the Factory preset but not the Card preset. I resave the Factory on the Card, and now I can save it fine from the Card. I'm not sure if this makes sense, but it works so no issues. Thanks.

                • April 18, 2014 at 5:55 pm #136491
                  nickrose
                  Moderator
                  Eventide Staff

                    Makes sense – if you were using a preset saved by an earlier software version you might get the message you describe. Saving it with your current version would remove the problem.

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