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Home › Forums › Products › Rackmount › H9000 USB detached permanently after new firmware update via USB stick › Reply To: H9000 USB detached permanently after new firmware update via USB stick

December 19, 2018 at 12:35 pm #150844
jbamberg
Moderator
Eventide Staff
    Edgar9001 wrote:

    after updating the new firmware of the H9000 it shows in Clock  under prefs:

    USB detached with a red dot.

    On the computer side, do you see the H9000 audio device in Audio/MIDI Setup or in your DAW settings?  Please could you also try a different USB cable and let us know if that changes anything.