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#160718
tbskoglund
Keymaster
Eventide Staff

    Hi, sorry to hear about your issue!

    Can you please follow the instructions to perform a USB self-test: https://cdn.eventideaudio.com/manuals/h9000/content/appendix/startup_seq.html#usb-self-test-mode

    You can email the results to support@eventide.com and I’ll provide further troubleshooting instructions there.

    -Tyler