H9000R DSP Modules “Unoccupied”

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  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by tbskoglund
    Eventide Staff
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    • #160717
      wvought
      Participant

      Three of the four DSP Modules in my H9000R are currently unusable. In the Devices view, they show as unoccupied. Only DSP 3 is functioning.

      What caused this, and how can I get all 4 Modules working again?

      Thanks.

    • #160718
      tbskoglund
      Moderator
      Eventide Staff

      Hi, sorry to hear about your issue!

      Can you please follow the instructions to perform a USB self-test: https://cdn.eventideaudio.com/manuals/h9000/content/appendix/startup_seq.html#usb-self-test-mode

      You can email the results to support@eventide.com and I’ll provide further troubleshooting instructions there.

      -Tyler

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