H9000R DSP Modules “Unoccupied”

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- November 19, 2021 at 11:16 am #160717
  
  wvought
  Participant
  
  Three of the four DSP Modules in my H9000R are currently unusable. In the Devices view, they show as unoccupied. Only DSP 3 is functioning.
  
  What caused this, and how can I get all 4 Modules working again?
  
  Thanks.
- November 19, 2021 at 11:30 am #160718
  
  tbskoglund
  Moderator
  Eventide Staff
  
  Hi, sorry to hear about your issue!
  
  Can you please follow the instructions to perform a USB self-test: https://cdn.eventideaudio.com/manuals/h9000/content/appendix/startup_seq.html#usb-self-test-mode
  
  You can email the results to support@eventide.com and I’ll provide further troubleshooting instructions there.
  
  -Tyler
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