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#119381
IDeangelis
Member

HI Dave

hope you are well!

I believe you are pressing the SETUP key too early. As soon as the unit boots, its first tests are the front panel keys. If  it feels a pressed & held key it's being interpreted as a broken/shorted or held one…thus the unit prompts to "release the key now"…otherwise it enters tests mode if the key is still held.

You have to press SETUP after the keys tests, that is when you read "H8000FW" on the display. This will lead to the Clear Setup prompt.

Is this what is happening?

best

I