This problem could have a number olf causes and solutions. The software version is unlikely to be an issue. Things to try (in order):
1) Remove any cards.
2) clear the currently loaded program – hold down PROGRAM at the second startup screen.
3) Clear SETUP – hold down SETUP at the second startup screen. This will return the configuration to factory defaults but not erase user presets.
4) Open the unit and "wiggle" all connectors and socketed parts. U106 (square chip at center of motherboard) was socketed on older units and could case many an various problems if loose.
5) Clear everything – hold down '8' at second startup screen. This WILL erase user presets.
6) contact support@eventide.com.
