Is the 32MB card furnished with the machine sufficient ,yes or no ? Be clear
It is sufficient for the purpose for which it is supplied, which is to store some programs.
You said then that some adaptors may have problems : you are sending those adaptors .. don't you have a quality control ?
We don't make adaptors, and have to buy them. Our original supplier was good for a long time, then we started having problems. So we changed the supplier. Since then we have had no reported problems.
You suggested then to this user to buy a pre-programmed card from the store.
For a variety of reasons,some people have problems making installation cards. As a service to them, we offer pre-programmed cards from the store.