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Hi Alejandra

first advice is you use true S/Pdif cables, not generic RCA ones.

Try disconnecting the S/Pdif out cable from the 4000 to the RME.

Set input: S/Pdif.

Make sure you have:

-a valid signal being outputted by the RME

-enabled the RME S/Pdif out and routed a signal to it

all the best