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June 11, 2009 at 12:56 pm #129831
The bottom LED stays on. Doesn't indicate a problem.
I would try:
-complete uninstall of the drivers from ALL your computers.
-reset the unit to factory defaults, powering with 8 key. Press & hold it when you see "H8000FW" on the display, then follow instructions- Erases all YOUR presets, not the factory's.