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Hello Nick,

I just spoke to the distributors here and they've told me that they need to send the unit back as they can't fix it. 🙁

I was wondering, how long does it usually take for it to be sent back repaired and returned? Like I mentioned, I have the White Screen of Death, no idea what the issue is. The only reason I ask is since I have some important projects lined up and the distributor mentioned that it takes almost a month. Is that true? 

On an another note, how long does the warranty last? Is it a year or 3 years? I'm concerned since this issue just randomly popped up as my unit completes a year I think. 

Thank you.