Home › Forums › Products › Rackmount › Eclipse – sound only out of one channel › Reply To: Eclipse – sound only out of one channel
February 12, 2015 at 6:49 pm #138243
If you have reinitialized it and when feeding a stereo signal through the "Through" preset you only get a mono output, you may indeed have a hardware fault (make sure it's not bad cables or other annoyances).
You should perhaps contact your vendor, as he may be aware of such a fault.
If you want to contact Eventide for an out of warranty repair, try email@example.com.