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#143187
tlongabaugh
Moderator
Eventide Staff

    Barry-

    Are you using a 32-bit or 64-bit version of Studio One? Make absolutely sure that the path that Studio One is looking for UltraChannel in is the corresponding 32-bit or 64-bit version, and that you installed the correct 32-bit or 64-bit VST in that location.

     

    I usually find that following the steps below sorts out these types of issues, if what I mentioned above all checks out:

    1. Close your DAW and delete the following files:

          -AAX32: c:Program Files (x86)Common FilesAvidAudioPlug-InsEventide<plugin name>.aaxplugin

          -AAX64: c:Program FilesCommon FilesAvidAudioPlug-InsEventide<plugin name>.aaxplugin

          -VST32: c:Program Files (x86)Common FilesSteinbergVST2Eventide<plugin name>.dll

          -VST64: c:Program FilesCommon FilesSteinbergVST2Eventide<plugin name>.dll

          -Presets: c:Users<user name>My DocumentsEventide<plugin name>Presets

    2. Open your DAW and rescan you plug-ins, and then shut your DAW again.

    3. Reinstall UltraChannel, making sure you are using the latest version: https://www.eventideaudio.com/products/plugins

        If you are installing to a custom folder, make absolutely sure you are installing the correct 32 or 64-bit version.

    6. Reopen your DAW, and if necessary, rescan your plug-ins.

     

     

    Let me know if you still have issues.

    -Tom