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Home Forums Products Plug-Ins Ultrachannel – Activated but not available Reply To: Ultrachannel – Activated but not available

#143187
tlongabaugh
Moderator
Eventide Staff

Barry-

Are you using a 32-bit or 64-bit version of Studio One? Make absolutely sure that the path that Studio One is looking for UltraChannel in is the corresponding 32-bit or 64-bit version, and that you installed the correct 32-bit or 64-bit VST in that location.

 

I usually find that following the steps below sorts out these types of issues, if what I mentioned above all checks out:

1. Close your DAW and delete the following files:

      -AAX32: c:Program Files (x86)Common FilesAvidAudioPlug-InsEventide<plugin name>.aaxplugin

      -AAX64: c:Program FilesCommon FilesAvidAudioPlug-InsEventide<plugin name>.aaxplugin

      -VST32: c:Program Files (x86)Common FilesSteinbergVST2Eventide<plugin name>.dll

      -VST64: c:Program FilesCommon FilesSteinbergVST2Eventide<plugin name>.dll

      -Presets: c:Users<user name>My DocumentsEventide<plugin name>Presets

2. Open your DAW and rescan you plug-ins, and then shut your DAW again.

3. Reinstall UltraChannel, making sure you are using the latest version: https://www.eventideaudio.com/products/plugins

    If you are installing to a custom folder, make absolutely sure you are installing the correct 32 or 64-bit version.

6. Reopen your DAW, and if necessary, rescan your plug-ins.

 

 

Let me know if you still have issues.

-Tom