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November 25, 2017 at 6:14 pm #147750
As often, little actual information. It is very hard to help you.
What are you connecting to the inputs and outputs ?
If you are connecting to one of the Eclipse's balanced ins/outs, are you either balanced, or correctly unbalanced ?
The fact that you have the same problem with SP/DIF, suggests the problem may be on the output.
What are the meter readings ?
I suggest you discuss it with your dealer.