How does one boot into update/failsafe mode on the H9000R? If I’ve guessed right, then I just hold down the paperclip button hole while booting. Unfortunately, I don’t get very far after that. Emote crashes when I try to connect when in RECOVERY. Since I can’t see when it’s gone through the boot process, I’m just waiting for the network light to stop blinking.
Appendix B in the H9000 User’s Manual isn’t very helpful, since it’s only for the regular H9000. So, I did my best here. 🙂
It seems as though I can’t connect at all now. Even after a reboot and trying to get in via the wifi connection or the ethernet connection.
Here’s the WER appcrash info:
Version=1
EventType=APPCRASH
EventTime=132058870035199363
ReportType=2
Consent=1
UploadTime=132058871886150401
ReportStatus=268435556
ReportIdentifier=b9d02600-b165-4edc-8da5-baf4e7cda20a
IntegratorReportIdentifier=9fbec196-8df2-4389-8d14-a9ccda64df77
Wow64Host=34404
Wow64Guest=332
NsAppName=Emote.exe
AppSessionGuid=00002664-0001-0015-f218-12b4d72ad501
TargetAppId=W:0000429bc4edb5067efe64568123742ca6f40000ffff!00000e055cfeb5aa2b1b5ddefb350f53ab37efa1eb0d!Emote.exe
TargetAppVer=2019//06//24:15:29:47!0!Emote.exe
BootId=4294967295
ServiceSplit=2009363780
TargetAsId=725
Response.BucketId=8aff0f597fd58ad0f7b25238e593bd80
Response.BucketTable=1
Response.LegacyBucketId=1707517613050150272
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Emote.exe
Sig[1].Name=Application Version
Sig[1].Value=1.1.8.2
Sig[2].Name=Application Timestamp
Sig[2].Value=5d10ec6b
Sig[3].Name=Fault Module Name
Sig[3].Value=Emote.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.1.8.2
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5d10ec6b
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00019e76
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.16299.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=e2a5
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=e2a5934c14e66921972cbe137a4819ff
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=db0d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=db0d3763e70b9cfed2ebac71f0dca988
UI[2]=C:Program FilesEventideEmoteEmote.exe
UI[3]=Emote has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:Program FilesEventideEmoteEmote.exe
LoadedModule[1]=C:WINDOWSSYSTEM32ntdll.dll
LoadedModule[2]=C:WINDOWSSystem32KERNEL32.DLL
LoadedModule[3]=C:WINDOWSSystem32KERNELBASE.dll
LoadedModule[4]=C:WINDOWSSYSTEM32apphelp.dll
LoadedModule[5]=C:WINDOWSSYSTEM32AcLayers.DLL
LoadedModule[6]=C:WINDOWSSystem32msvcrt.dll
LoadedModule[7]=C:WINDOWSSystem32USER32.dll
LoadedModule[8]=C:WINDOWSSystem32win32u.dll
LoadedModule[9]=C:WINDOWSSystem32GDI32.dll
LoadedModule[10]=C:WINDOWSSystem32gdi32full.dll
LoadedModule[11]=C:WINDOWSSystem32msvcp_win.dll
LoadedModule[12]=C:WINDOWSSystem32ucrtbase.dll
LoadedModule[13]=C:WINDOWSSystem32SHELL32.dll
LoadedModule[14]=C:WINDOWSSystem32cfgmgr32.dll
LoadedModule[15]=C:WINDOWSSystem32shcore.dll
LoadedModule[16]=C:WINDOWSSystem32RPCRT4.dll
LoadedModule[17]=C:WINDOWSSystem32SspiCli.dll
LoadedModule[18]=C:WINDOWSSystem32CRYPTBASE.dll
LoadedModule[19]=C:WINDOWSSystem32bcryptPrimitives.dll
LoadedModule[20]=C:WINDOWSSystem32sechost.dll
LoadedModule[21]=C:WINDOWSSystem32combase.dll
LoadedModule[22]=C:WINDOWSSystem32windows.storage.dll
LoadedModule[23]=C:WINDOWSSystem32advapi32.dll
LoadedModule[24]=C:WINDOWSSystem32shlwapi.dll
LoadedModule[25]=C:WINDOWSSystem32kernel.appcore.dll
LoadedModule[26]=C:WINDOWSSystem32powrprof.dll
LoadedModule[27]=C:WINDOWSSystem32profapi.dll
LoadedModule[28]=C:WINDOWSSystem32OLEAUT32.dll
LoadedModule[29]=C:WINDOWSSystem32SETUPAPI.dll
LoadedModule[30]=C:WINDOWSSYSTEM32MPR.dll
LoadedModule[31]=C:WINDOWSSYSTEM32WINSPOOL.DRV
LoadedModule[32]=C:WINDOWSSYSTEM32IPHLPAPI.DLL
LoadedModule[33]=C:WINDOWSSYSTEM32bcrypt.dll
LoadedModule[34]=C:WINDOWSSYSTEM32sfc.dll
LoadedModule[35]=C:WINDOWSSYSTEM32sfc_os.DLL
LoadedModule[36]=C:WINDOWSSystem32IMM32.DLL
LoadedModule[37]=C:WINDOWSSystem32COMDLG32.dll
LoadedModule[38]=C:WINDOWSSYSTEM32WINMM.dll
LoadedModule[39]=C:WINDOWSSystem32ole32.dll
LoadedModule[40]=C:WINDOWSWinSxSx86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.1087_none_3edce3bab923e35cCOMCTL32.dll
LoadedModule[41]=C:WINDOWSSystem32WS2_32.dll
LoadedModule[42]=C:WINDOWSSYSTEM32WINMMBASE.dll
LoadedModule[43]=C:WINDOWSSYSTEM32WININET.dll
LoadedModule[44]=C:WINDOWSSYSTEM32MSVCP140.dll
LoadedModule[45]=C:WINDOWSSYSTEM32VCRUNTIME140.dll
LoadedModule[46]=C:WINDOWSSYSTEM32dnssd.dll
LoadedModule[47]=C:WINDOWSsystem32uxtheme.dll
LoadedModule[48]=C:WINDOWSSystem32MSCTF.dll
LoadedModule[49]=C:WINDOWSsystem32dwmapi.dll
LoadedModule[50]=C:WINDOWSSYSTEM32CLDAPI.dll
LoadedModule[51]=C:WINDOWSSYSTEM32FLTLIB.DLL
LoadedModule[52]=C:WINDOWSSYSTEM32AEPIC.dll
LoadedModule[53]=C:WINDOWSSYSTEM32ntmarta.dll
LoadedModule[54]=C:WINDOWSSYSTEM32cryptsp.dll
LoadedModule[55]=C:WINDOWSSystem32clbcatq.dll
LoadedModule[56]=C:WINDOWSsystem32propsys.dll
LoadedModule[57]=C:WINDOWSWinSxSx86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.16299.1087_none_573dab8d6ee1b2bdcomctl32.dll
LoadedModule[58]=C:WINDOWSSYSTEM32WindowsCodecs.dll
LoadedModule[59]=C:WindowsSystem32thumbcache.dll
LoadedModule[60]=C:WINDOWSsystem32dataexchange.dll
LoadedModule[61]=C:WINDOWSsystem32dcomp.dll
LoadedModule[62]=C:WINDOWSsystem32d3d11.dll
LoadedModule[63]=C:WINDOWSsystem32dxgi.dll
LoadedModule[64]=C:WINDOWSsystem32twinapi.appcore.dll
LoadedModule[65]=C:WINDOWSsystem32RMCLIENT.dll
LoadedModule[66]=C:WINDOWSsystem32mswsock.dll
LoadedModule[67]=C:WINDOWSSystem32TextInputFramework.dll
LoadedModule[68]=C:WINDOWSSystem32CoreUIComponents.dll
LoadedModule[69]=C:WINDOWSSystem32CoreMessaging.dll
LoadedModule[70]=C:WINDOWSSYSTEM32wintypes.dll
LoadedModule[71]=C:WINDOWSSYSTEM32mscms.dll
LoadedModule[72]=C:WINDOWSSYSTEM32USERENV.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=16299
OsInfo[3].Key=ubr
OsInfo[3].Value=1087
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=73097
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.1087.16299.0-11.0.120
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32675
OsInfo[19].Key=svolsz
OsInfo[19].Value=1042
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=180808
OsInfo[22].Key=bldtm
OsInfo[22].Value=1748
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs3_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.16299.1087.amd64fre.rs3_release.180808-1748
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[33].Key=containerid
OsInfo[34].Key=containertype
OsInfo[35].Key=edu
OsInfo[35].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Emote
AppPath=C:Program FilesEventideEmoteEmote.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=B21CBB63D3956E978DFF75308415EFCD
MetadataHash=1668642302
