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Reply To: H9000R Network Settings

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#152202
donrwatters
Participant

How does one boot into update/failsafe mode on the H9000R?  If I’ve guessed right, then I just hold down the paperclip button hole while booting.  Unfortunately, I don’t get very far after that.  Emote crashes when I try to connect when in RECOVERY.  Since I can’t see when it’s gone through the boot process, I’m just waiting for the network light to stop blinking.

Appendix B in the H9000 User’s Manual isn’t very helpful, since it’s only for the regular H9000.  So, I did my best here.  🙂

It seems as though I can’t connect at all now.  Even after a reboot and trying to get in via the wifi connection or the ethernet connection.

Here’s the WER appcrash info:

Version=1

EventType=APPCRASH

EventTime=132058870035199363

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ReportType=2

Consent=1

UploadTime=132058871886150401

ReportStatus=268435556

ReportIdentifier=b9d02600-b165-4edc-8da5-baf4e7cda20a

IntegratorReportIdentifier=9fbec196-8df2-4389-8d14-a9ccda64df77

Wow64Host=34404

Wow64Guest=332

NsAppName=Emote.exe

AppSessionGuid=00002664-0001-0015-f218-12b4d72ad501

TargetAppId=W:0000429bc4edb5067efe64568123742ca6f40000ffff!00000e055cfeb5aa2b1b5ddefb350f53ab37efa1eb0d!Emote.exe

TargetAppVer=2019//06//24:15:29:47!0!Emote.exe

BootId=4294967295

ServiceSplit=2009363780

TargetAsId=725

Response.BucketId=8aff0f597fd58ad0f7b25238e593bd80

Response.BucketTable=1

Response.LegacyBucketId=1707517613050150272

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=Emote.exe

Sig[1].Name=Application Version

Sig[1].Value=1.1.8.2

Sig[2].Name=Application Timestamp

Sig[2].Value=5d10ec6b

Sig[3].Name=Fault Module Name

Sig[3].Value=Emote.exe

Sig[4].Name=Fault Module Version

Sig[4].Value=1.1.8.2

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=5d10ec6b

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=00019e76

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.16299.2.0.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=e2a5

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=e2a5934c14e66921972cbe137a4819ff

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=db0d

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=db0d3763e70b9cfed2ebac71f0dca988

UI[2]=C:Program FilesEventideEmoteEmote.exe

UI[3]=Emote has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:Program FilesEventideEmoteEmote.exe

LoadedModule[1]=C:WINDOWSSYSTEM32ntdll.dll

LoadedModule[2]=C:WINDOWSSystem32KERNEL32.DLL

LoadedModule[3]=C:WINDOWSSystem32KERNELBASE.dll

LoadedModule[4]=C:WINDOWSSYSTEM32apphelp.dll

LoadedModule[5]=C:WINDOWSSYSTEM32AcLayers.DLL

LoadedModule[6]=C:WINDOWSSystem32msvcrt.dll

LoadedModule[7]=C:WINDOWSSystem32USER32.dll

LoadedModule[8]=C:WINDOWSSystem32win32u.dll

LoadedModule[9]=C:WINDOWSSystem32GDI32.dll

LoadedModule[10]=C:WINDOWSSystem32gdi32full.dll

LoadedModule[11]=C:WINDOWSSystem32msvcp_win.dll

LoadedModule[12]=C:WINDOWSSystem32ucrtbase.dll

LoadedModule[13]=C:WINDOWSSystem32SHELL32.dll

LoadedModule[14]=C:WINDOWSSystem32cfgmgr32.dll

LoadedModule[15]=C:WINDOWSSystem32shcore.dll

LoadedModule[16]=C:WINDOWSSystem32RPCRT4.dll

LoadedModule[17]=C:WINDOWSSystem32SspiCli.dll

LoadedModule[18]=C:WINDOWSSystem32CRYPTBASE.dll

LoadedModule[19]=C:WINDOWSSystem32bcryptPrimitives.dll

LoadedModule[20]=C:WINDOWSSystem32sechost.dll

LoadedModule[21]=C:WINDOWSSystem32combase.dll

LoadedModule[22]=C:WINDOWSSystem32windows.storage.dll

LoadedModule[23]=C:WINDOWSSystem32advapi32.dll

LoadedModule[24]=C:WINDOWSSystem32shlwapi.dll

LoadedModule[25]=C:WINDOWSSystem32kernel.appcore.dll

LoadedModule[26]=C:WINDOWSSystem32powrprof.dll

LoadedModule[27]=C:WINDOWSSystem32profapi.dll

LoadedModule[28]=C:WINDOWSSystem32OLEAUT32.dll

LoadedModule[29]=C:WINDOWSSystem32SETUPAPI.dll

LoadedModule[30]=C:WINDOWSSYSTEM32MPR.dll

LoadedModule[31]=C:WINDOWSSYSTEM32WINSPOOL.DRV

LoadedModule[32]=C:WINDOWSSYSTEM32IPHLPAPI.DLL

LoadedModule[33]=C:WINDOWSSYSTEM32bcrypt.dll

LoadedModule[34]=C:WINDOWSSYSTEM32sfc.dll

LoadedModule[35]=C:WINDOWSSYSTEM32sfc_os.DLL

LoadedModule[36]=C:WINDOWSSystem32IMM32.DLL

LoadedModule[37]=C:WINDOWSSystem32COMDLG32.dll

LoadedModule[38]=C:WINDOWSSYSTEM32WINMM.dll

LoadedModule[39]=C:WINDOWSSystem32ole32.dll

LoadedModule[40]=C:WINDOWSWinSxSx86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.1087_none_3edce3bab923e35cCOMCTL32.dll

LoadedModule[41]=C:WINDOWSSystem32WS2_32.dll

LoadedModule[42]=C:WINDOWSSYSTEM32WINMMBASE.dll

LoadedModule[43]=C:WINDOWSSYSTEM32WININET.dll

LoadedModule[44]=C:WINDOWSSYSTEM32MSVCP140.dll

LoadedModule[45]=C:WINDOWSSYSTEM32VCRUNTIME140.dll

LoadedModule[46]=C:WINDOWSSYSTEM32dnssd.dll

LoadedModule[47]=C:WINDOWSsystem32uxtheme.dll

LoadedModule[48]=C:WINDOWSSystem32MSCTF.dll

LoadedModule[49]=C:WINDOWSsystem32dwmapi.dll

LoadedModule[50]=C:WINDOWSSYSTEM32CLDAPI.dll

LoadedModule[51]=C:WINDOWSSYSTEM32FLTLIB.DLL

LoadedModule[52]=C:WINDOWSSYSTEM32AEPIC.dll

LoadedModule[53]=C:WINDOWSSYSTEM32ntmarta.dll

LoadedModule[54]=C:WINDOWSSYSTEM32cryptsp.dll

LoadedModule[55]=C:WINDOWSSystem32clbcatq.dll

LoadedModule[56]=C:WINDOWSsystem32propsys.dll

LoadedModule[57]=C:WINDOWSWinSxSx86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.16299.1087_none_573dab8d6ee1b2bdcomctl32.dll

LoadedModule[58]=C:WINDOWSSYSTEM32WindowsCodecs.dll

LoadedModule[59]=C:WindowsSystem32thumbcache.dll

LoadedModule[60]=C:WINDOWSsystem32dataexchange.dll

LoadedModule[61]=C:WINDOWSsystem32dcomp.dll

LoadedModule[62]=C:WINDOWSsystem32d3d11.dll

LoadedModule[63]=C:WINDOWSsystem32dxgi.dll

LoadedModule[64]=C:WINDOWSsystem32twinapi.appcore.dll

LoadedModule[65]=C:WINDOWSsystem32RMCLIENT.dll

LoadedModule[66]=C:WINDOWSsystem32mswsock.dll

LoadedModule[67]=C:WINDOWSSystem32TextInputFramework.dll

LoadedModule[68]=C:WINDOWSSystem32CoreUIComponents.dll

LoadedModule[69]=C:WINDOWSSystem32CoreMessaging.dll

LoadedModule[70]=C:WINDOWSSYSTEM32wintypes.dll

LoadedModule[71]=C:WINDOWSSYSTEM32mscms.dll

LoadedModule[72]=C:WINDOWSSYSTEM32USERENV.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

OsInfo[0].Key=vermaj

OsInfo[0].Value=10

OsInfo[1].Key=vermin

OsInfo[1].Value=0

OsInfo[2].Key=verbld

OsInfo[2].Value=16299

OsInfo[3].Key=ubr

OsInfo[3].Value=1087

OsInfo[4].Key=versp

OsInfo[4].Value=0

OsInfo[5].Key=arch

OsInfo[5].Value=9

OsInfo[6].Key=lcid

OsInfo[6].Value=1033

OsInfo[7].Key=geoid

OsInfo[7].Value=244

OsInfo[8].Key=sku

OsInfo[8].Value=48

OsInfo[9].Key=domain

OsInfo[9].Value=0

OsInfo[10].Key=prodsuite

OsInfo[10].Value=256

OsInfo[11].Key=ntprodtype

OsInfo[11].Value=1

OsInfo[12].Key=platid

OsInfo[12].Value=10

OsInfo[13].Key=sr

OsInfo[13].Value=0

OsInfo[14].Key=tmsi

OsInfo[14].Value=73097

OsInfo[15].Key=osinsty

OsInfo[15].Value=3

OsInfo[16].Key=iever

OsInfo[16].Value=11.1087.16299.0-11.0.120

OsInfo[17].Key=portos

OsInfo[17].Value=0

OsInfo[18].Key=ram

OsInfo[18].Value=32675

OsInfo[19].Key=svolsz

OsInfo[19].Value=1042

OsInfo[20].Key=wimbt

OsInfo[20].Value=0

OsInfo[21].Key=blddt

OsInfo[21].Value=180808

OsInfo[22].Key=bldtm

OsInfo[22].Value=1748

OsInfo[23].Key=bldbrch

OsInfo[23].Value=rs3_release

OsInfo[24].Key=bldchk

OsInfo[24].Value=0

OsInfo[25].Key=wpvermaj

OsInfo[25].Value=0

OsInfo[26].Key=wpvermin

OsInfo[26].Value=0

OsInfo[27].Key=wpbuildmaj

OsInfo[27].Value=0

OsInfo[28].Key=wpbuildmin

OsInfo[28].Value=0

OsInfo[29].Key=osver

OsInfo[29].Value=10.0.16299.1087.amd64fre.rs3_release.180808-1748

OsInfo[30].Key=buildflightid

OsInfo[31].Key=edition

OsInfo[31].Value=Professional

OsInfo[32].Key=ring

OsInfo[33].Key=containerid

OsInfo[34].Key=containertype

OsInfo[35].Key=edu

OsInfo[35].Value=0

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=Emote

AppPath=C:Program FilesEventideEmoteEmote.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=B21CBB63D3956E978DFF75308415EFCD

MetadataHash=1668642302

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