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Hi just registered an H9000R. Looked everywhere but couldn’t find how to install the new Software to the H9000R hardware unit? In Emote Software Updates pane nothing is available. Current Software version is 1.1.5(0) (685b332). Can you let me know how to do it please… Cheers
Hi ztime. If your H9000R is connected to Emote but the updates list is empty, then your H9000R may not be connected to internet, which is required to download updates. Could you verify that your H9000R is either wired to an internet connection via Ethernet, or else that it is connected to a WiFi network? In any case, simply restarting Emote might resolve this issue.Show More...
If you still can’t see updates, please email firstname.lastname@example.org and we’ll work to resolve the issue.
Hi David sent you an email… Many thanks!