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#152703
dbaylies
Moderator
Eventide Staff
igglethorpe wrote:

I might be missing something, but it appears my H9000 version 1.2.1[5] seems to not be compatible with Emote version 1.1.5[2].  I'm running the latest firmware of the H9000 I can find and installed the latest version of Emote I could find.

The error I'm getting in Emote is: This version of Emote is out of date and can't be used with the H9000 you are trying to connect to (Expected version 20180717.  Actual version 20190712).  Please update to the latest Emote version.

Is there another Emote version to install that I don't have access to in my account?

 

Yes! You must download Emote 1.2 using the link in the initial post at the top of this thread. Let us know if there are further issues.

-David