Home › Forums › Products › Rackmount › H9000 Freeze › Reply To: H9000 Freeze
June 11, 2020 at 4:52 pm #155108
I often have the problem that my H9000 freezes and then the emote software can't connect the H9000 anymore.
I also use the H9000 as a soundcard at the same time and the device still works in the background.
System info:Show More...
Mac OS 10.14..6
If you right-click on the H9000 icon in the left hand pane of the Devices page of emote, you'll see "Download System Report". Select that and it'll download a zipfile. Please send it to firstname.lastname@example.org and refer to this thread. We'll take a look and see if there's anything amiss.