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Home Forums Products Rackmount H9000R w/Dante card not found in Dante Controller Reply To: H9000R w/Dante card not found in Dante Controller

#155759
hemlocxl
Participant

Ok, now the H9000R is showing up in Device Info, but NOT in the Routing.  I cannot change anything in the network config tab for the H9000R.  It is set to SWITCHED and Manually Configure an IP address.  The IP address is the same as in Emote, but the subnet mask is wrong.  It reads 255.0.0.0 in Dante Controller and 255.255.0.0 in Emote.  As I said, I cannot change ANYTHING in Dante Controller.  It just freezes and reverts to the Switched setting with Manually configure an IP address, no matter if I Apply settings, clear config or reboot the device.  Also, not that my firmware is out of date and I have the current firmware downloaded but cannot update it through Dante Controller or the Firmware Updater.