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Eventide Staff
JKShark wrote:

I know this is an old post but I've just received my H9000 today and I get this exact same issue. How did you manage to resolve it?


Hi, can you give some more information about your setup? Are you using Windows or Mac? 

What version of Emote and H9000 software are you currently running? 


If you’ve tried updating already and got the same error that was listed above then please contact support@eventide.com