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I have installed the 1.2 version of Emote and it does now connect to my H9000 so I can at least now use the hardware in my DAW which is a good first step. But the Emote software will still not allow me to update the H9000. If I click on the updates button in Emote, I get a screen/box saying software update but it is blank. See screenshot. What do you suggest now? Do I have to sent the unit back and get my third h9000? Not a great advert for the company…

(I haven’t yet had a response to my email support ticket that i generated yesterday).