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March 13, 2023 at 2:02 pm
#169651
Sorry to hear of these issues, we’ll look into the crashlog to see if it points to anything. Are there any specific algorithms you are using that make these issues start to happen, or does it seem to happen regardless of what algorithms are being loaded.
We should troubleshoot this further via our support system. Please follow the instructions to perform the USB-self test and send the results to support@eventide.com – https://cdn.eventideaudio.com/manuals/h9000/2.0/content/appendix/startup_seq.html#usb-self-test-mode