Home › Forums › Products › Rackmount › H8000A – “Faulty presets code installed” › Reply To: H8000A – “Faulty presets code installed” September 26, 2024 at 12:06 am #184937 Jules123Participant @Fender17 As I wrote before, I successfully installed firmware 5.61 but still got the message “faulty presets code installed, contact factory”. I need to know how to load the presets (code) and where to find them… Any idea?