4.0 beta update time

Home › Forums › Products › Rackmount › 4.0 beta update time

  • This topic is empty.
Viewing 12 reply threads
  • Author
    Posts
    • July 29, 2009 at 4:51 pm #106349
      lcampbell
      Participant

        Hi All,

        How long should the update process take using a flash card? 

        Thanks in advance.

      • July 29, 2009 at 5:45 pm #118861
        nickrose
        Moderator
        Eventide Staff

          It should take a minute or two, no more.

          If it appears to hang before reaching "PROGRAMMING COMPLETED", repeat with a different or FAT reformatted card.

        • July 29, 2009 at 6:04 pm #118862
          lcampbell
          Participant

            Thanks. My unit flashes briefly then shows "Eventide software update utility V2.04". Also the TAP light and busy light glow solid.

            I have read through the release notes and the updating procedure but am unsure as to how I should proceed, do you have any suggestions?

            Thanks in advance,

          • July 29, 2009 at 6:16 pm #129971
            nickrose
            Moderator
            Eventide Staff

              If it shows no activity beyond that you describe, it is probably a card issue, so you should follow the advice in my previous post.

              Otherwise, describe what you see in great detail …

            • July 29, 2009 at 6:20 pm #129972
              jcshirke
              Participant

                Where was your previous post? I'm having the same problem as described above.

                Thank you,

                Jeff

              • July 29, 2009 at 6:39 pm #129974
                nickrose
                Moderator
                Eventide Staff

                  About 2 or 3 posts above:

                  Wed, Jul 29 2009 1:45 PM

                  It should take a minute or two, no more.

                  If it appears to hang before reaching "PROGRAMMING COMPLETED", repeat with a different or FAT reformatted card.

                • July 29, 2009 at 6:57 pm #129977
                  lcampbell
                  Participant

                    Thanks Nick… My compact card is a Sandisk 1.0GB formatted as MS-DOS (Fat 16) is that the correct version of FAT. I understand from other posts that the card should not be FAT 32.

                    Thanks again for the quick reply!

                  • July 29, 2009 at 7:46 pm #129978
                    nickrose
                    Moderator
                    Eventide Staff

                      It's hard for me to be sure. MS-DOS could mean either FAT or FAT32. They are both MS-DOS formats.

                      You are correct in noting that FAT would be more correctly named as FAT16. Also for this upgrade it may not be FAT32.

                      A 1G card is probably FAT, but it could be FAT32. If you are having trouble the best thing is to reformat as FAT (to be sure), or to use a smaller card, which is unlikely to be FAT32.

                    • July 29, 2009 at 8:03 pm #129979
                      AngelFire

                        Icampbell,

                        I had a similar experience with a Canon FC-8M (8MB) CF card. I'm pretty sure it wasn't the card because the same ard worked for the v3.51 (and later the v4.0 update). 

                        I posted it in this thread:

                        http://forum.eventide.com/cs/forums/t/5586.aspx

                        In short, I couldn't update directly to v4.0 but it worked when I did v3.51 first.

                        bt

                      • July 29, 2009 at 8:43 pm #129981
                        jcshirke
                        Participant

                          Bless you, my good man. I had to update to 3.51 first before my machine would accept 4.0. It wasn't my card after all. All is well.

                          Thanks,

                          Jeff

                        • July 29, 2009 at 9:00 pm #129982
                          lcampbell
                          Participant

                            Thanks AngelFire & Nick!, that did the trick! I was at Version 3.1. I used the same card (that I thought was giving trouble) and did the 3.51 update then 4.0 Beta and everything works!

                            Thanks again!

                          • July 29, 2009 at 11:11 pm #129987
                            AngelFire

                              I'm glad it was helpful. 😉

                              It drove me a little crazy at the time. The card had worked before for presets but the direct update to 4.0 didn't work. I didn't know any better because I had never updated from v3.1 – I thought I must be doing something wrong. Given the choice between trying the v3.51 firmware and attempting to scrounge up a serial cable – it seemed likely a futile attempt but easier to verify that there wasn't a problem with the procedure I was doing or a corrupted download. But it turned out to work well. 😉

                              It also makees sense in retrospect that v3.51 to 4.0 was the route that was tested internally.

                            • July 30, 2009 at 3:59 pm #129989
                              nickrose
                              Moderator
                              Eventide Staff

                                This is why we have Beta releases – our users are certain to try things that we haven't thought of.

                                Although, in retrospect, we could have tried this one.

                            • Author
                              Posts
                            Viewing 12 reply threads
                            • You must be logged in to reply to this topic.