4.0 beta update time

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    • July 29, 2009 at 4:51 pm #106349
      lcampbell
      Participant

      Hi All,

      How long should the update process take using a flash card? 

      Thanks in advance.

    • July 29, 2009 at 5:45 pm #118861
      nickrose
      Moderator
      Eventide Staff

      It should take a minute or two, no more.

      If it appears to hang before reaching "PROGRAMMING COMPLETED", repeat with a different or FAT reformatted card.

    • July 29, 2009 at 6:04 pm #118862
      lcampbell
      Participant

      Thanks. My unit flashes briefly then shows "Eventide software update utility V2.04". Also the TAP light and busy light glow solid.

      I have read through the release notes and the updating procedure but am unsure as to how I should proceed, do you have any suggestions?

      Thanks in advance,

    • July 29, 2009 at 6:16 pm #129971
      nickrose
      Moderator
      Eventide Staff

      If it shows no activity beyond that you describe, it is probably a card issue, so you should follow the advice in my previous post.

      Otherwise, describe what you see in great detail …

    • July 29, 2009 at 6:20 pm #129972
      jcshirke
      Participant

      Where was your previous post? I'm having the same problem as described above.

      Thank you,

      Jeff

    • July 29, 2009 at 6:39 pm #129974
      nickrose
      Moderator
      Eventide Staff

      About 2 or 3 posts above:

      Wed, Jul 29 2009 1:45 PM

      It should take a minute or two, no more.

      If it appears to hang before reaching "PROGRAMMING COMPLETED", repeat with a different or FAT reformatted card.

    • July 29, 2009 at 6:57 pm #129977
      lcampbell
      Participant

      Thanks Nick… My compact card is a Sandisk 1.0GB formatted as MS-DOS (Fat 16) is that the correct version of FAT. I understand from other posts that the card should not be FAT 32.

      Thanks again for the quick reply!

    • July 29, 2009 at 7:46 pm #129978
      nickrose
      Moderator
      Eventide Staff

      It's hard for me to be sure. MS-DOS could mean either FAT or FAT32. They are both MS-DOS formats.

      You are correct in noting that FAT would be more correctly named as FAT16. Also for this upgrade it may not be FAT32.

      A 1G card is probably FAT, but it could be FAT32. If you are having trouble the best thing is to reformat as FAT (to be sure), or to use a smaller card, which is unlikely to be FAT32.

    • July 29, 2009 at 8:03 pm #129979
      AngelFire
      Member

      Icampbell,

      I had a similar experience with a Canon FC-8M (8MB) CF card. I'm pretty sure it wasn't the card because the same ard worked for the v3.51 (and later the v4.0 update). 

      I posted it in this thread:

      http://forum.eventide.com/cs/forums/t/5586.aspx

      In short, I couldn't update directly to v4.0 but it worked when I did v3.51 first.

      bt

    • July 29, 2009 at 8:43 pm #129981
      jcshirke
      Participant

      Bless you, my good man. I had to update to 3.51 first before my machine would accept 4.0. It wasn't my card after all. All is well.

      Thanks,

      Jeff

    • July 29, 2009 at 9:00 pm #129982
      lcampbell
      Participant

      Thanks AngelFire & Nick!, that did the trick! I was at Version 3.1. I used the same card (that I thought was giving trouble) and did the 3.51 update then 4.0 Beta and everything works!

      Thanks again!

    • July 29, 2009 at 11:11 pm #129987
      AngelFire
      Member

      I'm glad it was helpful. 😉

      It drove me a little crazy at the time. The card had worked before for presets but the direct update to 4.0 didn't work. I didn't know any better because I had never updated from v3.1 – I thought I must be doing something wrong. Given the choice between trying the v3.51 firmware and attempting to scrounge up a serial cable – it seemed likely a futile attempt but easier to verify that there wasn't a problem with the procedure I was doing or a corrupted download. But it turned out to work well. 😉

      It also makees sense in retrospect that v3.51 to 4.0 was the route that was tested internally.

    • July 30, 2009 at 3:59 pm #129989
      nickrose
      Moderator
      Eventide Staff

      This is why we have Beta releases – our users are certain to try things that we haven't thought of.

      Although, in retrospect, we could have tried this one.

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