4.0 beta update time

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    • #106349
      lcampbell
      Participant

        Hi All,

        How long should the update process take using a flash card? 

        Thanks in advance.

      • #118861
        nickrose
        Moderator
        Eventide Staff

          It should take a minute or two, no more.

          If it appears to hang before reaching "PROGRAMMING COMPLETED", repeat with a different or FAT reformatted card.

        • #118862
          lcampbell
          Participant

            Thanks. My unit flashes briefly then shows "Eventide software update utility V2.04". Also the TAP light and busy light glow solid.

            I have read through the release notes and the updating procedure but am unsure as to how I should proceed, do you have any suggestions?

            Thanks in advance,

          • #129971
            nickrose
            Moderator
            Eventide Staff

              If it shows no activity beyond that you describe, it is probably a card issue, so you should follow the advice in my previous post.

              Otherwise, describe what you see in great detail …

            • #129972
              jcshirke
              Participant

                Where was your previous post? I'm having the same problem as described above.

                Thank you,

                Jeff

              • #129974
                nickrose
                Moderator
                Eventide Staff

                  About 2 or 3 posts above:

                  Wed, Jul 29 2009 1:45 PM

                  It should take a minute or two, no more.

                  If it appears to hang before reaching "PROGRAMMING COMPLETED", repeat with a different or FAT reformatted card.

                • #129977
                  lcampbell
                  Participant

                    Thanks Nick… My compact card is a Sandisk 1.0GB formatted as MS-DOS (Fat 16) is that the correct version of FAT. I understand from other posts that the card should not be FAT 32.

                    Thanks again for the quick reply!

                  • #129978
                    nickrose
                    Moderator
                    Eventide Staff

                      It's hard for me to be sure. MS-DOS could mean either FAT or FAT32. They are both MS-DOS formats.

                      You are correct in noting that FAT would be more correctly named as FAT16. Also for this upgrade it may not be FAT32.

                      A 1G card is probably FAT, but it could be FAT32. If you are having trouble the best thing is to reformat as FAT (to be sure), or to use a smaller card, which is unlikely to be FAT32.

                    • #129979

                      Icampbell,

                      I had a similar experience with a Canon FC-8M (8MB) CF card. I'm pretty sure it wasn't the card because the same ard worked for the v3.51 (and later the v4.0 update). 

                      I posted it in this thread:

                      http://forum.eventide.com/cs/forums/t/5586.aspx

                      In short, I couldn't update directly to v4.0 but it worked when I did v3.51 first.

                      bt

                    • #129981
                      jcshirke
                      Participant

                        Bless you, my good man. I had to update to 3.51 first before my machine would accept 4.0. It wasn't my card after all. All is well.

                        Thanks,

                        Jeff

                      • #129982
                        lcampbell
                        Participant

                          Thanks AngelFire & Nick!, that did the trick! I was at Version 3.1. I used the same card (that I thought was giving trouble) and did the 3.51 update then 4.0 Beta and everything works!

                          Thanks again!

                        • #129987

                          I'm glad it was helpful. 😉

                          It drove me a little crazy at the time. The card had worked before for presets but the direct update to 4.0 didn't work. I didn't know any better because I had never updated from v3.1 – I thought I must be doing something wrong. Given the choice between trying the v3.51 firmware and attempting to scrounge up a serial cable – it seemed likely a futile attempt but easier to verify that there wasn't a problem with the procedure I was doing or a corrupted download. But it turned out to work well. 😉

                          It also makees sense in retrospect that v3.51 to 4.0 was the route that was tested internally.

                        • #129989
                          nickrose
                          Moderator
                          Eventide Staff

                            This is why we have Beta releases – our users are certain to try things that we haven't thought of.

                            Although, in retrospect, we could have tried this one.

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