Analog input 1 not working on H8000fw

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    • #186226
      chris daniels
      Participant

      Hi,

      been trying to setup an H8000FW inputs and outputs and no matter what, input 1 isn’t working and input 4 also has a much higher input level than input 2 and 3.

      ive reset the unit and updated the firmware and had a look inside. I’ve also used the routing app to set it up.

      So analog input 1 no input

      Analog input 4 about 8db higher

      both digital Adat and AES work fine.

      anything I should check? I’ve already take the unit apart to check inside see if I could see anything adrift etc

      or I could take it back to where I bought it? But not sure if they could get it fixed easily? Is there anywhere in the UK that would be able to fix it?

      Chris

    • #186557
      mariahcarey
      Participant

      If the unit is still under warranty, returning it to the retailer might be the best option. They may have a repair service or can facilitate a replacement. And look for authorized service centers in the UK. You can often find this information on the manufacturer’s website or by contacting their support fnaf

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