Can’t use HotSawz – can’t find “Restore Purchases”

[nickrose]

Sorry – not enough information. Apologies if this is obvious, but you will need to update all the units, not just the Max.

Again, not clear where you searched to find ":Restore Purchases" – this is to be found on H9Control.

 

[bohan]

silver_mica wrote:

I've got a Max and two Cores.  I've updated the Max and it has the HotSawz algorithm.   I've searche a bit to find the "Restore Purchases" button – but no luck.  Any help appreciated.

Please go to the Settings screen and click "Sync algorithms with Eventide Sever" in H9 Control

[silver_mica]

Thanks @bohan – that worked.  What was throwing me off was the following

H9 Control > Settings > Restore Purchases.

Found here:

https://www.eventideaudio.com/support/downloads/h9-maxout-program

But, it seems this is outdated.   

bohan wrote:

silver_mica wrote:

I’ve got a Max and two Cores.  I’ve updated the Max and it has the HotSawz algorithm.   I’ve searche a bit to find the “Restore Purchases” button – but no luck.  Any help appreciated.

Please go to the Settings screen and click “Sync algorithms with Eventide Sever” in H9 Control

[silver_mica]

I’ve got a Max and two Cores.  I’ve updated the Max and it has the HotSawz algorithm.   I’ve searche a bit to find the “Restore Purchases” button – but no luck.  Any help appreciated.   All pedals share same account, email, etc. 

David 

[Author]

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