Eclipse 3.00 update issue

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    • #116346
      gerax
      Participant

      Hi,

      trying to update the OS on my v 3.00 Eclipse via CF card to get to v4.00

      I have a 1 Gb Sandisk card which I formatted FAT on a MacBook Pro, and downloaded the update file to 3.51 first, unzipped and copied it as described in the support page, but the process gets stuck right at startup reading “Loading Romprog.EXE from card”.

      Should I try something else before upldating the bootloader (which BTW reads 1.21)?

      Thanx

       

      L.

    • #157123
      gerax
      Participant

      Anybody?

    • #157125
      nickrose
      Moderator
      Eventide Staff

      We recommend that you pick an unused card of a good brand and DO NOT FORMAT IT. For earlier versions, it MUST be below 2MB; 64-512MB is best.

      See earlier posts for more information.

      See other information on the Web Site concerning the bootloader. DO NOT update it unless these instructions say you should.

       

    • #157130
      nickrose
      Moderator
      Eventide Staff

      Oops, yes I meant 2G.

      Key phrases from my reply are "below 2G" and "do not format."

      Further, DO NOT update the bootloader unless you have a very good reason. If anything goes wrong, your unit will be "bricked."

      Read the section under "Eclipse Upgrade Problem Resolution" on How to Update Eventide Rackmount Audio Units | Eventide (eventideaudio.com)

       

    • #157134
      gerax
      Participant

      Would you suggest trying the serial connection from a PC route instead? 

    • #157142
      gerax
      Participant

      The PC laptop I have doesn’t have a serial port so I’ll have to use an USB to serial adapter. Any reported issues with one of those?

      Thanx

      L.

    • #157144
      gerax
      Participant
    • #157151
      nickrose
      Moderator
      Eventide Staff

      Looks believable, and Sabrent is a real brand, But note that we can't guarantee it.

       

    • #157634
      pdxken
      Participant

      I had the exact same problem. What fixed it was:

      1. Format the CF card using the eclipse, not the mac.

      2. Make sure the CF card is the right capacity, these days the cards are all too big so I had to find a 256MB card and that worked like a charm.

    • #162478
      Fender17
      Participant

      I had the same “Loading Romprog.EXE from card”, that hanged on forever, or changed to random bitmap….

      And I used very old and used 1 GB Sandisk reformated in Eclipse….. No success.

      After formating to FAT on PC things have changed. There was not “Loading Romprog.EXE from card” (or maybe just for very short time) and the display was lively and fast updating and shoving what is downloading and task progression in percent.

      I updated from 2.50 to 3.51 and after that to 4.01. I had bootloader 1.11 that has been updated to 1.25 (do not know when, I checked version after 4.01 has been installed).

    • #157127
      gerax
      Participant
      nickrose wrote:

      We recommend that you pick an unused card of a good brand and DO NOT FORMAT IT. For earlier versions, it MUST be below 2MB; 64-512MB is best.

      See earlier posts for more information.

      See other information on the Web Site concerning the bootloader. DO NOT update it unless these instructions say you should.

       

       

      I guess you meant below 2Gb, right? In fact the one I’m using is an 1Gb Sandisk (which is the recommended brand on your site).

      So you think the card size is the issue? I can possibily get a new 128 or 512 Mb and try again…

      Also, about the bootloader, I downloaded the latest version from the Download section, and the filename reads “eclipseboot121mac” which I guess is the same version as the one I have on my Eclipse (v 1.21), is that correct? In that case my bootloader is the latest and cannot be updated, is this right?

      Thanx

      L.

    • #157141
      nickrose
      Moderator
      Eventide Staff
      gerax wrote:

      Would you suggest trying the serial connection from a PC route instead? 

      Certainly worth trying, although it can be a bit of a fiddle. Note that cheap laptops may have weedy serial ports, so stop if it seems unreliable.

       

    • #157143
      nickrose
      Moderator
      Eventide Staff
      gerax wrote:

      The PC laptop I have doesn't have a serial port so I'll have to use an USB to serial adapter. Any reported issues with one of those?

      Some are good, some are bad. Avoid "no-name" units.

      I have had success with those using the "Prolific" or FTDI chips.

       

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