Eclipse Pitch shift not clean

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    • June 1, 2011 at 3:09 pm #107913
      maddiedaddy
      Member

      Hoping I can get this cleaned up.   

      I have an Eclipse v4 harmonizer that I used to replace my DSP4000B.  I really only use it for the pitch shifting.  I can't get the pitch shift on the eclipse to be as 'artifact free' and 'smooth' as the 4000.   I was using the mono shift on the 4000 and am using the stereo shift on the eclipse (only using one channel).  I don't see any 'mono shift' on the eclipse.  I have all the same settings (low note/delay/etc), but they all seem to introduce artifacts when pitching down 1-150 cents (all I use it for).     If I screw around with the low note settings I can make it 'better or worse', but no settings eliminates the artifacts.   I thought this would be an upgrade….but right now I'm really frusturated with the unit.   Anyone have any ideas on how to clean up the shift?  I only need a single channel clean pitch shift, which the DSP4000b did much better it seems.   Please help!

    • June 1, 2011 at 3:24 pm #122220
      nickrose
      Moderator
      Eventide Staff

      Make sure you are getting a good signal level – you should have most of the LEDs lit on loud inputs.

    • June 1, 2011 at 3:27 pm #122221
      maddiedaddy
      Member

      Yes, levels are clean and loud.  If I go back and forth between the 4000 and the elipse, the levels are identical, but the eclipse has more artifacts.  It's not pops and cracks type of artifacts, but pitch artifacts (I'm using it for voice). .   Should the eclipse be just as clean as the DSP?  or is the ultra hamonizer dsp 4000b a better pitch unit?    Really boggling.

      thanks for the replies and help

    • June 1, 2011 at 4:37 pm #133463
      nickrose
      Moderator
      Eventide Staff

      We believe the Eclipse to be better … what LEDs are lit on the meters ?

    • June 1, 2011 at 4:49 pm #133464
      maddiedaddy
      Member

      Pretty much all the green ones.   I have the input gain cranked up to 10 and most of the green led's are lit up.  I had emailed an audio to you (I assume) with the prob that I'm referring to.

      Thank you for your help.  I'd like to keep this guy.

    • June 1, 2011 at 4:56 pm #133465
      nickrose
      Moderator
      Eventide Staff

      Try more level –  on your loudest parts, all the green and some yellow should be lit.

    • June 1, 2011 at 5:15 pm #133466
      maddiedaddy
      Member

      Yeah, I have it really loud (much louder than needed in the 4000) and I'm still hearing the pitch artifiacts.  Did you hear the audio files sent?   Is this a known thing?  I'm just trying to figure out the way to make the pitch shift as smooth as the 4000, and cranking the gain doesn't seem to be cleaning it up.  

      help!

    • June 1, 2011 at 5:52 pm #133467
      nickrose
      Moderator
      Eventide Staff

      Sorry – no obvious solution at present. To whom did you send the files ?

    • June 1, 2011 at 6:04 pm #133468
      maddiedaddy
      Member

      Where can I send them?  it's real obvious when you hear it.

    • June 1, 2011 at 6:16 pm #133469
      nickrose
      Moderator
      Eventide Staff

      Send them to support@eventide.com, marked for my attention. Please also describe the preset number and any changes to settings used to produce them.

    • June 1, 2011 at 7:37 pm #133470
      maddiedaddy
      Member

      I sent them your way.  Let me know if you didn't get, or what the issue sounds like.

      thanks

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