Eclipse – sound only out of one channel

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    • #112332
      Sorbz62
      Participant

        I bought an Eclipse on eBay (cannot afford a new one) and no matter how I connect it, I am only getting sound out of one channel.  I plugged my guitar directly into it, raised the input gain, set it to mono 1 and it only outputs out of 1 channel.   Is that normal or have I bought a dud?

        Jim

      • #127527
        nickrose
        Moderator
        Eventide Staff

          It will really depend on the preset and the routing settings. Study the manuals in great depth. Also, learn how to use the meters to show the signal levels at different places.

          Try plugging your guitar into the other channel and see if you get some life from the other output. A hardware fault obviously could kill one output, but this is uncommon – unfamiliarity with sophisticated equipment is more likely.

        • #138237
          Sorbz62
          Participant

            Thanks Nick,

            I understand about the routings and have read the manual front to back many times. 

            If I connect the eclipse in series with my preamp, with a stereo signal in, then out into a stereo power amp – with the wet/dry mix on 50% I get a good signal in one side and practically nothing in the other. I have used unbalanced 1/4" cables but it appears that there is no signal  – or hardly any at all out of the ch1 1/4" out of the Eclipse.  This is with stereo in and out with the levels parameters. I have not tried any XLR cables yet.

            Jim

          • #138239
            nickrose
            Moderator
            Eventide Staff

              Have you re-initialized the unit ? After this, try the above test with a "Through" preset.

            • #138240
              Sorbz62
              Participant

                Thanks again Nick,

                Yes, I reinitialized the unit – a few times in fact.

                When I wire it in series, with 1/4" cables, and in the Through preset, there is sound only out of one channel. All cables are tested and good.

                When you talk about presets, there should be a stereo sound when I am in St Chorus, for example,  no? There isn't.

                Is there anything else I can do to fault find? 

                I am at a loss now.

                Thanks,

                Jim

              • #138243
                nickrose
                Moderator
                Eventide Staff

                  If you have reinitialized it and when feeding a stereo signal through the "Through" preset you only get a mono output, you may indeed have a hardware fault (make sure it's not bad cables or other annoyances).

                  You should perhaps contact your vendor, as he may be aware of such a fault.

                  If you want to contact Eventide for an out of warranty repair, try support@eventide.com.

                • #138244
                  Sorbz62
                  Participant

                    In fact it is not a mono signal per se but stereo ONLY on one side (Channel 2). There is no output from Channel 1.

                    Jim

                  • #138245
                    Sorbz62
                    Participant

                      What if I was to reinstall the firmware/ OS? (I'm grasping at straws here!)

                    • #138247
                      nickrose
                      Moderator
                      Eventide Staff

                        You could try it – unlikely to help, but…

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