Having trouble with updatingto 5.5 using the Flash Card on H8000FW

Home Forums Products Rackmount Having trouble with updatingto 5.5 using the Flash Card on H8000FW

  • This topic is empty.
Viewing 3 reply threads
  • Author
    Posts
    • #107365
      Eric Zimmermann
      Member

      When inserting the flash card into the H8000FW, should I see the "Busy" light illuminate? If so, I'm not seeing it which would indicate that the lithium battery is dead. If that is the case, I suppose I'll have to send the unit into Eventide to replace the battery so I can do the update given that you cant do serial updates on 5.5. Correct?

      Thanks

      Eric

    • #120953
      nickrose
      Moderator
      Eventide Staff

      When the H8000 is running normally you don't always get a reaction from putting the card in. If you hit the PROGRAM key with a card in you should get a flash of the BUSY light as it checks for User progs.

      There is no relationship between the card and the Lithium battery – you should only suspect the battery if you regularly get bad checksum messages on powerup.

      It is not necessary to send the unit back home to change the battery –  a dealer or technically competent person should be able to do this (if necessary – see above).

    • #120957
      Eric Zimmermann
      Member

      Thanks for the response. Let me back up a bit, long story short, my situation is nearly identical to DroolMaster0's from what I can tell. When I put the Compact Flash Card into the H8000 to update from 5.0 to 5.5, with a properly formated card (I've experimented with several brand new cards and adapters) I consistently get stuck on the prompt of "OUPDATE, awaiting contact" with a "restart" and a "done" option. The unit doesn't freeze or anything, I just hit either restart or done so I can start working.

      If I understand the directions for 5.5 properly you can only use the CF card to update to 5.5 is that correct?

      Thanks

      Eric

    • #132142
      nickrose
      Moderator
      Eventide Staff

      Eric Zimmermann:

      I consistently get stuck on the prompt of "OUPDATE, awaiting contact"

      At this point, you should get a response from inserting the card. I f not, your problem is probably one of (in order):

      1) Badly written/formatted card

      2) Bad card

      3) Bad adaptor

      4) H8000 hardware problem

      Eric Zimmermann:

      If I understand the directions for 5.5 properly you can only use the CF card to update to 5.5 is that correct?

      Show More...

      Correct

      Show Less...
Viewing 3 reply threads
  • You must be logged in to reply to this topic.