no Sync with my new Avid HD i/o ???

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    • #108352
      zoomex
      Participant

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      JA
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      Hi,

      I need
      help on h8000fw 
      V5.6B1

       Las t week I upgrade my old 192
      to the new Avid HD i/o

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      I’m working on Protools 10 mac
      Lion 10.7.2

      When I try to sync my h8000fw
      with protools (AES/EBU) AES/EBU 8 track AB   I hear a distortion from eventide 

      Is there any report about this
      issue or maybe I’m the first one that notice.

      Please let me know if this
      problem comes from the new Avid hardware or maybe I m doing something wrong .

      I have the h8000fw for 5 years
      it never happened to me. and I know the routing routine atc…

       So please let me know if I need
      to downgrade to the old ver operation system on h8000fw

       

       

       

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    • #123070
      nickrose
      Moderator
      Eventide Staff

      Unfortunately, could be many things. A few questions:

      1) If you run your Protools without connecting to the H8000, do you get the distortion ? If no, it is not the Avid I/O. If yes, it is not the H8000.

      2) Have you installed the latest beta drivers ? These are also needed for Lion.

      3) You say you are using the AES routing. What have you set as the H8000 sync source ?

      4) Are the connected AES lines showing as "locked" on the H8000 ?

      5) Does the Firewire show as "locked" on the H8000 ?

      5) What are the AES lines connected to ? Are there any other digital inputs connected to the H8000 ?

      You should not rush to down grade, both because V5.6 is probably not the problem, and also because it is needed for Lion.

    • #123071
      zoomex
      Participant

      hi nickrose,

      thanks for your advice! i reinstall the new driver and 

      it works good.

      i dont understand why do i have to installi  this driver if i'm not 

      using firewire???in the eventide control theres nothing no device!

      can you tell me why?

    • #134178
      nickrose
      Moderator
      Eventide Staff

      Sorry – you give me no information (see my previous reply).  Hard for me to be of help.

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