OUPDATE error message

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    • February 23, 2009 at 6:09 pm #106074
      lightsong
      Participant

       Hi,

       After I press yes to run the update I get a message:

      Autoexec: bad file cmds.txt 

      Press any key to continue

      Then: (E1) Can't Explain

      I followed theupdate instructions and have done this 5 times with the same result.

       Can you help? 

      Thanks,

      John 

    • February 23, 2009 at 6:22 pm #118304
      nickrose
      Moderator
      Eventide Staff

       Sounds like a card problem. Try another card, preferably below 2GB and not previously used.

    • February 23, 2009 at 7:10 pm #118305
      lightsong
      Participant

       Thanks Nick – I've reformatted two cards – 256MB and 96MB – with the same results. They both had been previously used so maybe a new fresh card is necessary. I have many CF cards but all are used except a 4GB card.

      John 

    • February 24, 2009 at 8:20 pm #118310
      lightsong
      Participant

       Thanks again Nick – a new 2GB card worked.

      John

    • March 11, 2009 at 5:34 pm #129487
      natrik
      Member

      Hi,
      ?
      After I press yes to run the update I get a message:

      Failure (E4004)

      (E4004) bad_vpp

      Press any key to continue

      Can you help??

      Thanks.

    • March 11, 2009 at 5:43 pm #129488
      lightsong
      Participant

      The only thing that would work for me was to use a fresh, never used card. A 2GB card worked for me. Something smaller may also work.

      JT

    • March 11, 2009 at 5:46 pm #129489
      nickrose
      Moderator
      Eventide Staff

       It would be helpful if you would say which product this is and what update you are trying to install.

      However, judging from the message,  it looks as though it is possibly a hardware problem. I would suggest that you retry the operation a few times, and if not successful, the unit should probably go for service.

    • March 11, 2009 at 6:29 pm #129490
      natrik
      Member

      I'm tried to instal V5.22 Software Update for H7600, 10 times.

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