Preset version is higher than software version??????

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    • March 7, 2011 at 6:18 am #107692
      rfeinberg
      Participant

      I just upgraded my H7600 to the V551B1 software via compact flash.  All went well, seemingly.   However, now when trying to load any user preset saved on my flash card….I get the message "Preset version is higher than software version, cannot load preset".    All library presets load fine.    Are my user presets hosed???!!!

      Thanks for any help or advice….

      Ron

    • March 7, 2011 at 4:47 pm #121671
      nickrose
      Moderator
      Eventide Staff

      This may mean that the preset is corrupted, or it could be something else. It will probably not apply to all your presets.

      Your options are probably either to see how many have this problem, or, go back to the previous version, and copy those presets that have this problem to a CF card and send a zip of the files to support@eventide.com, marked for my attention. I'll get them fixed and send it back to you.

    • March 7, 2011 at 5:51 pm #121674
      rfeinberg
      Participant

      Thank you for the reply and support.  I will get the zip file to you ASAP.

      Sincerely,

      Ron

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