registration

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    • #106969
      froombosch
      Member

      Hello Eventide,

      I have registered a few times, but the websirte does not recognise I have an H8000. When trying to registere my serial (H-00013), it does not regognise it. I want to try the new OS.

      What do I do wrong?

      Kind regards,

      Harrie

    • #120184
      IDeangelis
      Member

      Hi Harrie

      please contact support@eventide.com

      They should be able to reply you as soon as earth swings enough to get them to work.

      :-))

      cheers

      I

    • #120187
      froombosch
      Member

      It is working now! Thank you!

    • #131531
      tmoravan
      Participant

      I'm having the same issue with my H8000FW.  I try to register with FW-00264, FW00264, 00264, 264, it all fails.  I emailed customer support and got no response.

      Any ideas?

    • #131532
      IDeangelis
      Member

      Hi

      support folks are the ones to fix it. Please have patience and they will get back to you.

      best

      I

    • #131534
      tmoravan
      Participant

      OK, thanks.  I sent them a message on April 10th, which is about 9 days ago.  Should I email them again or do they take a long time?  The reason for asking is that I can't download anything useful like an OS update for the H8000 unless I register and this machine has an old OS.

      Tom

    • #131535
      IDeangelis
      Member

      Hi Tom

      let me try speeding this up for you!

      I

    • #131541
      tmoravan
      Participant

      all fixed.  registered, downloaded, now time to upgrade.

      thanks

    • #131542
      IDeangelis
      Member

      Speeding up works!

      cheers

      I

      Yes

    • #131551
      bhaberman
      Member
      Eventide Staff

      Sorry, Tom.  Your initial email was sent to audio@eventide.com (sales) and our sales department was at a tradeshow.  Emailing support@eventide.com is always fast 🙂  thanks!

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