ROM integrity error

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  • This topic has 2 replies, 3 voices, and was last updated 1 year ago by pdxken.
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    • #160537
      Arssubtilior
      Participant

      Hi

      I just purchased a new Eclipse unit, and upon turning on the Eclipse I get this message error “ROM INTEGRITY ERROR” and I can not register because while checking serial number it says “serial invalid” please advise on how to fix this

      Thank You

    • #160540
      nickrose
      Moderator
      Eventide Staff

      This means that there is a problem with the unit’s embedded serial number. Contact support@eventide.com with your address and actual serial number and the nice man there should be able to fix it – refer to this post. Say whether you have ability to write a CF card from a computer.

      Sorry you are having trouble

      .

    • #160609
      pdxken
      Participant

      Try a factory reset first; pgs 53-54 in the manual, (presuming your eclipse is at ROM version 4.x.)

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