Updating Eclipse

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- August 30, 2011 at 12:24 pm #108084
  
  tliebl
  Member
  
  Hi @all,
  
  I´ve bought a used Eclipse. I tried to register it for updating it from 3.1 to 3.51 to 4.01. But I get the message A system error occurred while registering your product. Please contact Eventide support.
  
  I didn´t got any answer from the support since weeks!
  
  Please, is there anybody who can help me?
  
  Thanks a lot!
  
  Thomas
- August 30, 2011 at 4:00 pm #122604
  
  nickrose
  Moderator
  Eventide Staff
  
  Try registering again – it may have been a temporary computer problem.
  
  If that fails, try support@eventide.com (again), giving full information including your sytem serial number and the names with which you are trying to register.
- January 23, 2012 at 5:58 pm #123076
  
  RafaelRS
  Member
  
  I have same problem – can't register on site, and my eclipse is used.
  
  Wrote to support and waiting for answer. I hope, i get it soon.
  
  But i don't understand – why eventide add difficulties and problems in the use of them product?
- January 23, 2012 at 9:08 pm #123078
  
  RafaelRS
  Member
  
  Tried another one with other places and date – got registered. Problem solved. Now my eclipse is 4.01 🙂
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