Weird problem

[J20056]

I use a H7600, If I copy preset #876 (Flanged Space 1" into either the User area or the Card (64mb Compact Flash, plenty of space left) things seem OK.

However, as I try to load the preset from either of these locations (not from the Factory location) then I get the folowing error message:

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Can't load "Flanged Space 1"

Can't explain

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I rebooted the device to no avail. I'm clueless. I can load other presets in that exact location (same bank) without problems. As satetd earlier, I can also load 876 from the Factory area fine, and it sounds fine.

Help!

[nickrose]

Hard to know – the error message is unhelpful. I would suggest that you:

1) Try another card and if possible adaptor.

2) Try other programs.

3) Return the unit to factory defaults (this will erase user presets).

[J20056]

Well, the problem happens even if I store program #876 to the Internal, not just the Card. It also happens with program #877, but otherwise works fine with say #824 or lower.

I only need to do this so I can call MIDI program changes as MIDI can't do numbers >127.

If I return the unit to factory defaults, is it going to mess up my overall config, including usergroups, as that's what I use to send MIDI program changes?

[nickrose]

You can always use a MIDImap to deal with the 127 issue.

My guess is that you have a bad card and a corrupted user memory space. Just a guess.

If you return the unit to factory defaults it will do as the name suggests – remove all personal customization. You will not do this lightly.

[J20056]

Does a corrupted user memory space get reformatted by a factory reset? I did get an error about a corrupted memory space a couple of days ago but I ignored it. There may be an explanation there.

I'll reset all and report back. 

[J20056]

I performed all of the following:

1. factory reset

2. reformat external Card

3. fix and reformat Internal memory space

It still doesn't work.

Can someone please try the following for me on a H7600: Load preset #876 (Flanged Space 1), then save the preset from the factory bank to the user bank (on any slot). Try loading the preset from the user bank. I cannot do this on my H7600, and get the error message referenced above. Given the steps that I took to reset/reformat the machine, others should have the same problem, otherwise I have a hardware defect.

Please advise. 

[DanielH]

Hello!

I got the same behavior with my H7600. I copied the preset #876 to both internal and card, I get this when tryin to load from internal/card : "Cannot load, can't explain". It's the same with preset #877

I haven't got any other error messages lately and i have the latest software version.

[J20056]

I tried #877 and I also get the same error message. All other patches I've tried have worked fine. I'd like to know if Eventide can reproduce this problem.

[nickrose]

We'll look into it. In the meantime I would suggest you do not use this patch.

[Author]

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