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Home Forums Products Rackmount H9000R Emote 1.1.5[2] on Catalina Reply To: H9000R Emote 1.1.5[2] on Catalina

#155016
jfirlik
Moderator
Eventide Staff

We're just discovering this dilemma with some new H9000R users – since 1.1 was released before Catalina but some new H9000Rs require it to update the software through the normal application updater. 

To get around this, you can use the 1.2 USB installers together with Emote 1.2 to update your H9000 through the Recovery mode.

https://www.eventideaudio.com/support/downloads/usb-installer-h9000

https://www.eventideaudio.com/support/downloads/emote-software-h9000-mac

See p. 3 of the H9000R addendum for more info on Recovery mode:

https://www.eventideaudio.com/support/downloads/h9000r-addendum

 

If you need any further assistance, feel free to contact support@eventide.com with a reference to this forum post.